Shipping Policy

Live Fish, Invertebrates & Plants Delivery Schedule

The Live Fish, Invertebrates & Plants Delivery Schedule below provides an estimated delivery date based on the day you place your order. However, unforeseen circumstances such as inclement weather may cause delivery delays, so please await confirmation of the delivery date via email. Please note that if we need to contact you regarding your order, it may affect the shipping of your package. Once your order is placed, you will receive a confirmation email with an order summary. Payment information may be verified by phone or email before the order is processed.

Scheduled Shipping

All Fish are shipped via UPS Next Day/ Air Saver Shipping or USPS/ FedEx 

Our scheduled shipping days are Monday, Tuesday, and Wednesday

NOTE: All fish are quarantined 2 days before shipping 

Order By 11:00 PM PT Shipping day  Estimate day Receive On
Monday Wednesday Thursday
Tuesday Thursday Friday
Wednesday Monday Wednesday
Thursday Monday Wednesday
Friday Monday Wednesday
Saturday Monday Wednesday
Sunday Monday Wednesday

Shipping Process

  • 2-Day Quarantine

    Quarantine is a process of isolating live animals, including fish, to prevent the spread of disease or parasites. Quarantine fish before shipping to ensure that they are healthy and free of any infectious diseases or parasites that could potentially spread to other fish at their destination

  • Pack-N-Ship

    Live fish will be packaged in a way that allows them to breathe and stay hydrated during shipping. This usually involves using a sturdy container with a secure lid and adding some form of oxygen (such as an air stone) and a small amount of water to the container

  • Delivery Service

    Live fish will be shipped using a method that ensures they will arrive at their destination as quickly as possible. This may involve using a faster shipping option, such as overnight or two-days shipping