Shipping Policy
Live Fish, Invertebrates & Plants Delivery Schedule
The Live Fish, Invertebrates & Plants Delivery Schedule below provides an estimated delivery date based on the day you place your order. However, unforeseen circumstances such as inclement weather may cause delivery delays, so please await confirmation of the delivery date via email. Please note that if we need to contact you regarding your order, it may affect the shipping of your package. Once your order is placed, you will receive a confirmation email with an order summary. Payment information may be verified by phone or email before the order is processed.
Scheduled Shipping
All Fish are shipped via UPS Next Day/ Air Saver Shipping or USPS/ FedEx
Our scheduled shipping days are Monday, Tuesday, and Wednesday
NOTE: All fish are quarantined 2 days before shipping
Order By 11:00 PM PT | Shipping day | Estimate day Receive On |
---|---|---|
Monday | Wednesday | Thursday |
Tuesday | Thursday | Friday |
Wednesday | Monday | Wednesday |
Thursday | Monday | Wednesday |
Friday | Monday | Wednesday |
Saturday | Monday | Wednesday |
Sunday | Monday | Wednesday |
Shipping Process
-
2-Day Quarantine
Quarantine is a process of isolating live animals, including fish, to prevent the spread of disease or parasites. Quarantine fish before shipping to ensure that they are healthy and free of any infectious diseases or parasites that could potentially spread to other fish at their destination
-
Pack-N-Ship
Live fish will be packaged in a way that allows them to breathe and stay hydrated during shipping. This usually involves using a sturdy container with a secure lid and adding some form of oxygen (such as an air stone) and a small amount of water to the container
-
Delivery Service
Live fish will be shipped using a method that ensures they will arrive at their destination as quickly as possible. This may involve using a faster shipping option, such as overnight or two-days shipping