Refund Policy
- Order must be canceled within 12 hours of the original order for a full refund
- After 12 hours, order cancellation will be subjected to a 20% restocking fee and will be refunded as store credit which can be used for future purchases
- In case of the fishes not being up to shipping standards due to health issues, we will refund on the fishes that cannot be shipped as we want to ensure no cross infection should happen and on-time delivery.