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Refund Policy
- To receive a full refund, orders must be canceled within 12 hours of the original purchase.
- Cancellations made after 12 hours will be subject to a 20% restocking fee.
- Refunds for cancellations made after 12 hours will be issued as store credit, which can be used for future purchases.
- If any fish are deemed unsuitable for shipment due to health concerns, a refund will be issued for those particular fish to prevent the risk of cross-infection during transportation and to ensure timely delivery.