Why Our Customer Love Us
Customer Satisfaction Ratings
Shopping with confident
100% Live Arrival Guarantee
At Tropicflow, our top priority is to ensure that our customers are completely satisfied with their purchases. We understand that receiving a shipment with dead livestock or plants can be a frustrating experience, which is why we offer our 100% Live Arrival Guarantee. Rest assured, we are committed to making things right and ensuring that you are happy with your purchase.
High Quality Fish
At Tropicflow, we take the health and happiness of our fish seriously. That's why we only send out the best of the best - healthy fish with shiny, vibrant colors and beautifully wide tails. And before they make their way to your aquarium, we give them the royal treatment: two full days of quarantine to ensure they're in top shape and ready for their new home.
Flat Shipping Rates $20
At Tropicflow, we strive to make the shipping process as affordable and convenient as possible for our customers. Our flat rate shipping starts as low as $20, and the more fish you purchase, the more you save on shipping fees. We encourage our customers to combine as many fish as possible in each order to take advantage of these cost-saving opportunities.
Frequently Asked Questions
What make Tropicflow stand out?
Tropicflow boasts an extensive range of tropical fish, from common varieties to the most exotic species you've never encountered before. Additionally, with our own farms spanning across Asia, Tropicflow guarantees the utmost quality in our fish.
Where do you ship to?
We ship to the 48 contiguous United States and are working to expand to more locations soon.
What kinds of fishes does Tropicflow provide?
We offer a variety of tropical fish, including betta fish, guppy fish, shrimp, goldfish, and are actively striving to broaden our selection with additional fish species.
What is Live Arrival Guarantee?
Purchasing fish online remains a relatively novel experience for customers, which is why we offer a Live Arrival Guarantee for every fish we ship. In the event of any loss during shipping, we will provide store credit to ensure you can acquire your favorite fish.